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Casino complaints

Do you think that you have been treated unfairly by one of the casinos on our list? We can surely help you!

Submit your complaint and let our Smartpokies team assist you now.

  • A dedicated specialist will be assigned to your case

  • Our specialist will assess the situation

  • Our direct casino contacts can surely help to successfully resolve the issue

Important!
We accept complaints about casinos for the following issues: Unpaid or held withdrawals, non credited deposits, faulty game operations, unjustified blocking of your account, any other similar serious issues. We do not accept complaints about bad game graphics, slow loading of casino pages and similar. You can submit a casino review about these kind of issues, these reviews will be taken into account by the casino and other community members.

Read complaints

ThePokies.net - Lack of information for non-registered users
Disputed amount: -
Maria Lopez Diaz avatar
Maria Lopez Diaz
06.02.2024
Case status: Resolved
Verdict: Casino has been informed
Just Casino - No mobile application
Disputed amount: -
Jade White avatar
Jade White
04.02.2024
Case status: Resolved
Verdict: Casino has been informed
50Crowns Casino - No live chat for support
Disputed amount: -
Tallulah Appleton avatar
Tallulah Appleton
04.02.2024
Case status: Resolved
Verdict: Casino has been informed
Slotozen Casino - Small library of live games
Disputed amount: -
Maria Lopez Diaz avatar
Maria Lopez Diaz
02.02.2024
Case status: Resolved
Verdict: Casino has been informed
Casino4u - A small range of table games
Disputed amount: -
Mackyan avatar
Mackyan
02.02.2024
Case status: Resolved
Verdict: Casino has been informed
Neospin Casino - Unexpected withdrawal delays
Disputed amount: -
Laylaon avatar
Laylaon
31.01.2024
Case status: Resolved
Verdict: Casino has been informed
Greatwin Casino - No mobile app
Disputed amount: -
Elliott Walker avatar
Elliott Walker
31.01.2024
Case status: Resolved
Verdict: Casino has been informed
Royal Reels Casino - Live chat is just a bot
Disputed amount: -
Masoell avatar
Masoell
31.01.2024
Case status: Resolved
Verdict: Casino has been informed
Spin Samurai - Limited choice of withdrawal systems
Disputed amount: -
Miles Hughes avatar
Miles Hughes
31.01.2024
Case status: Resolved
Verdict: Casino has been informed
Oshi Casino - Interface issues
Disputed amount: -
Miles Hughes avatar
Miles Hughes
30.01.2024
Case status: Resolved
Verdict: Casino has been informed
Please fill out the form below. Be aware that the provided information will be published. Please descrie your situation in as much detail as possible. You will be able to attach all the proofs (screenshots, chat transcripts, bank statements, etc.) in the next steps.
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