PlayCroco Casino
Facts about PlayCroco
Official website | www.playcroco.games |
Launch year | 2020 |
Available games | 350+ |
Bonuses |
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No deposit bonus | AU$10 |
Providers | RTG (Real Time Gaming) |
Payment methods | Visa, Mastercard, eZeeWallet, NeoSurf, Bitcoin |
Payout time | eZeeWallet and Bitcoin: within 24 hours Bank Wire: 5-15 working days |
Mobile apps | None |
Bonuses, bonus codes & promotions
There are several bonuses lined up for Australian members at PlayCroco Casino. Below is a summary of the site’s promotions for every new player.
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AU$10 Free, Give It a Go! (No Deposit Bonus)
Before adding funds to your account for the first time, enter the code 10FREE and you’ll receive a free bonus worth AU$10. You can only redeem the code for such bonuses once. The most you can win with this freebie when playing games is AU$180.
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Welcome Offer 1
This gives you a 200% match casino bonus up to AU$5,000. Everyone can claim this bonus just once; they have to enter the code PLAYCROCO when making their first deposit to qualify.
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Welcome Offer 2
After making the most of Welcome Bonus 1, a player can take advantage of PlayCroco Casino’s second welcome bonus. This gives you a free AU$50 when you enter the code PLAYCOOL.
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100% Cashback
PlayCroco Casino also has a cashback offer for new members. Simply make your first deposit, spend the bonus and when you’re done, contact the support team for 100% cashback on your losses.
Other promo offers
There are over a dozen special offers for every existing casino player. Some of these are ongoing promotions whereas others are available for a limited time only. We’ve listed some of the best bonuses you can claim as a current member below.
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Croco Spins (Daily Free Spins)
Make a deposit with the casino code CROCOSPINS and you’ll receive some free spins. You get to choose which of the three advertised online slots the spins are for.
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Weekly Croco Boost (AU$100 Free Every Friday)
Add funds to your account from Mon-Fri with the code CROCOBOOST and receive AU$100 in bonus money on Friday.
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Croco Weekend (AU$25 Every Weekend)
Make deposits on Saturday and Sunday with the code CROCOWEEKEND, then you’ll receive a free AU$25 bonus.
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Make It Big (Choose Your Reward)
Once per day, top up your account using the code MAKEITBIG and receive a match bonus; the most you can earn from this bonus is AU$3,000.
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New Pokie (Earn Double Comps)
Make a deposit using the casino code POKIE0624 and you’ll earn a 100% match bonus up to AU$3,000; there are also double comp points for playing the promotion’s highlighted pokie, along with some free spins up for grabs.
Before claiming any casino bonuses, make sure you read through the terms and conditions. These are essentially the rules you have to follow to claim the bonus and keep it. If you break the rules, you could end up having the bonus taken off you, even if you didn’t know you were doing anything wrong. Therefore, it’s always best to read the fine print first.
Loyalty / VIP programme
It’s also worth mentioning the loyalty scheme at this online casino. This is a program designed to encourage and reward your loyalty. It has four tiers in total: BabyCroco, JuniorCroco, SuperCroco and RoyalCroco. Everyone starts at the BabyCroco tier and works their way up by playing and earning points. Rewards you unlock by reaching new tiers include better cashback and daily casino bonuses, access to a VIP host and no maximum bet limits.
PlayCroco Casino sign-up
Becoming the newest member of PlayCroco is quick and easy. Follow the steps below and you’ll be playing an exciting casino game for real money at PlayCroco in no time.
If there are any issues with signing up, contact the PlayCroco customer support team. They should be able to help you out. You can also ask them anything about the casino experience.
PlayCroco Casino login
Logging in to your PlayCroco Casino account is straightforward. The following step-by-step guide shows you what to do.
- Visit PlayCroco Casino’s website
- Click the Log In button in the top right corner
- Enter your username and password
- Click the Log In button at the bottom of the pop-up form
- You’ll now be in your PlayCroco Casino account and can pick a game to play
Again, it’s recommended you get in touch with customer support if there are any login issues. When you sign in, chances are there won’t be any difficulties. PlayCroco Casino is designed to be as easily accessible and user-friendly as possible.
PlayCroco mobile casino
Many Australian players love gambling while on the go. They can do just that with PlayCroco Casino thanks to the brand’s mobile-friendly site. It’s fully compatible with a wide range of modern smartphones and tablets and should run smoothly on all major operating systems.
You can access the mobile through your device’s web browser and should be able to find everything easily enough. The casino layout is a bit different from the desktop site, but this shouldn’t be an issue. You should find that the gaming content performs just as well on mobile devices as they do on computers and laptops.
There isn’t currently an app for PlayCroco Casino that you can download onto your phone or tablet. You should find that the mobile-friendly site you access through your browser is a good enough option for now. It’s designed to give mobile users a seamless and hassle-free gambling experience they can enjoy while out and about.
Payment methods
At PlayCroco Casino, there are a large number of payment methods you can use for adding money to your account. Overall, the list of payment methods is pretty good as it includes a few different types.
However, it would be good if PlayCroco Casino provided more information about limitations for non-registered users. They show you all the needed details and currently available payment options after you register on the site. The details you see on the banking page are rather general and may vary after signing up.
Deposit methods
Payment Method | Min. Deposit | Max. Deposit | Fees | Processing Time |
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Credit/debit cards (Visa, Mastercard, Discover, American Express) | AU$20 | AU$500 | 0% | Instant |
Jet Bank Transfer | AU$45 | AU$1,500 | 0% | Instant |
eZeeWallet | AU$10 | AU$2,500 | 0% | Instant |
Neosurf | AU$10 | AU$250 | 0% | Instant |
Lightning Bitcoin | AU$5 | AU$160 | 0% | Instant |
CashtoCode | AU$25 | AU$400 | 0% | Instant |
Bitcoin | AU$25 | AU$2,500 | 0% | Instant |
Litecoin | AU$10 | AU$2,500 | 0% | Instant |
Bitcoin Cash | AU$10 | AU$2,500 | 0% | Instant |
Note: some payment methods and minimum deposits stated on the banking page may not be relevant after signing up, as we said. So, if you want to get accurate info, we recommend that you register and click on the Cashier button to open all systems that are available to you at the moment. In this table, we included only those methods that were shown after passing the registration process.
Withdrawal methods
Payment Method | Min. Withdrawal | Max. Withdrawal | Fee | Processing Time* |
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eZeeWallet | AU$100 | AU$2,500 | 0% | Within 24 hours |
Wire Transfer | AU$100 | AU$2,500 | AU$50 | 5-15 business days |
Bitcoin | AU$100 | AU$2,500 | 0% | Within 24 hours |
*We contacted the support team in order to get relevant information about processing periods since the site lacks such details.
Also, according to the terms and conditions, the maximum withdrawal amount is $7,500 per week. If you request a withdrawal greater than this amount, it will be split into parts and paid over a number of consecutive weeks.
Casino games
PlayCroco Casino specialises in online pokies and offers members the chance to play more than 350 of them. Rounding off the casino’s collection are some table games, video poker games and specialty titles. There’s room for growth but as it stands, there’s a decent number of options for people looking to gamble for real money.
The lobby arranges everything into 14 main categories. Some of these are type-based (Pokies, Progressive Games and Table Games), whereas others are based on themes (Egyptian Pokies, Epic Pokies). Then there are other categories such as New, Most Popular and Croco Picks that include a range of choices.
Unlike most other iGaming sites, PlayCroco online casino seems to offer gaming content from a single provider: RTG. This provider’s name is short for Real Time Gaming. It specialises in pokies, though as you can tell from PlayCroco Casino’s collection, it’s created a number of other games too.
If you’re a fan of RTG, you’re sure to appreciate the line-up of game opportunities at PlayCroco Casino. Some players might, however, prefer having more variety, i.e. titles from multiple providers in one place. It’s not certain whether PlayCroco Casino will add gaming content from different providers in the future or whether it will stick with RTG exclusively.
Pokies
Nearly every game at this casino is a pokie. Some of the most popular ones include Storm Lords, Halloween Treasures, Achilles Deluxe, Fortunate Buddha and Cash Bandits 3. Start off by playing these well-known online pokies or look through the collection and play whatever game stands out to you.
Check out the New category and you’ll find all the site’s newest additions. Quite a few of these are pokies such as Primal Warriors Legacy, Shelltastic Wins and Cosmic Crusade. New gaming opportunities seem to be added to the casino’s collection on a regular basis.
If you want to try your luck at a progressive jackpot, click the Jackpot Pokies category on this casino’s site. There are more than 70 of them and their prizes range from three to six figures. Some of the pokies with progressive jackpots you can play here include Texan Tycoon, Jackpot Pinatas Deluxe and Run Rabbit Run.
When looking through any category, it’s easy to tell which pokies have a progressive jackpot. This is because if a pokie has one, the current cash prize is displayed in the icon. Some pokies have their own prize; some share it with one or more other pokies.
Table games
There are just over a dozen titles listed in the Table Games category. There’s blackjack, a few Caribbean stud poker titles and several other card games such as Andar Bahar and Teen Patti. The site doesn’t currently offer baccarat; hopefully this will be added soon to give every player more variety. There are also no live casino game options, presumably because RTG doesn’t make them.
Other games
As well as online pokies and a small selection of table games, PlayCroco Casino has around 15 video poker titles. There are also four options in the Specialty Games category (two instant win games along with keno and European roulette). With plenty of room for more additions, this category can only get bigger!
Customer support
If you’re stuck with something and need help, there’s the FAQ section. Here you’ll find lots of common questions to do with pretty much every aspect of playing at PlayCroco Casino. For each question, there’s either an answer or a direct link to a page that provides relevant information. To get in touch with a customer support team member, you can do one of three things:
- Use the live chat feature (available 24/7)
- Send an email to support@mailcroco.com
- Schedule a callback
The live chat feature appears to use a chatbot at this casino platform; at least it seemed this way when we checked it out. However, it starts as bot-based communication. But if you leave a couple of more messages (we also tried to type that we need to talk to someone from the crew), you’ll be redirected to a casino assistant!
FAQ
Why is PlayCroco not working?
Contact PlayCroco Casino’s customer support team. If you can’t get hold of them, give the site some time to get back up and running. If a single game isn’t working, reload it; failing that, come back to the game later.
Is PlayCroco legit?
PlayCroco Casino also has a certificate confirming it uses industry-standard SSL encryption. However, there’s no information about an online casino licence, which isn’t encouraging as gambling sites should be licensed. It might therefore not be safe to join PlayCroco Casino.
Who owns PlayCroco?
PlayCroco Casino’s owner is Liberty Slots Group. Not much information about it is readily available online; there aren’t even any details on the website itself. This is a bit concerning because usually casinos are open about the companies behind them.
How long do withdrawals take at PlayCroco?
According to the banking page, it takes within 24 hours to process casino withdrawal requests if you’re using eZeeWallet or Bitcoin. For Bank Wire, the processing time should be around 5-15 working days which may be a lot, honestly.
Are there similar casinos to PlayCroco?
There are loads of online casinos you can access in Australia that are similar to PlayCroco Casino. Some examples include Lucky Tiger Casino, Uptown Pokies and Ozwin Casino. Check these out and see if they’re suitable for you.
Does PlayCroco offer a no deposit bonus?
There’s a free coupon each new player can use once. It gives them a free AU$10 to use, with winnings capped at AU$180. If you join PlayCroco Casino and claim this, don’t forget the main welcome bonuses too.