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CasinoChan Casino

CasinoChan
Casino Rating

9.4 / 10

Minimum Deposit: AU$10
Payments accepted
Show all (12)
  • VISA
  • MasterCard
  • Bitcoin
  • NeoSurf
  • MiFinity
  • Apple Pay
  • CashtoCode
  • Ethereum

CasinoChan casino review

It’s difficult to picture many new businesses effectively competing in the market for real-money online casinos, given the already-extensive supply of well-established, high-quality incumbents. However, CasinoChan has distinguished itself as a pioneering online gambling destination.

CasinoChan is a cutting-edge new site that provides instant access to a vast selection of games, enticing bonuses, and a streamlined, safe interface. CasinoChan has swiftly become one of Australia’s favourite places to gamble online thanks to its selection of live dealer games, a plethora of payment methods, a selection of high-quality software, and the availability of a live chat feature for interacting with customers around the clock.

Advantages
Editor's Rating
9.4 / 10
Specifications
Reliability
10 / 10
Bonuses
9 / 10
Slots
10 / 10
Payments
9 / 10
Mobile
10 / 10
Support
9 / 10
KYC Process
9 / 10
User Reviews
10 / 10
Positive:
5
Neutral:
0
Negative:
0
100%

Positive Feedbacks

Do you have any experience with this casino?

General Information
General Information
Licence Curacao
Minimum Deposit AU$10
Withdrawal time 24 hours
Established 1970
Devices
Deposit methods
  • Pros
  • More than two thousand games, includу slots, table games, and even live dealers
  • Live chat and email are always open for contact with customers
  • Friendly layout with straightforward navigation
  • Accessible on PCs and mobile phones, mobile gaming is a breeze
  • Withdrawals are typically completed within 12 hours
  • Cons
  • Only a few regular bonuses are awarded
  • VIPs don’t get enough rewards

CasinoChan login Australia

Behold a sleek navigation bar against a strikingly dark background, offering a quick peek into the prime game categories such as "Casino Games," "Online Slots," "New," "Popular," "Live Casino," and more. The remaining portions of CasinoChan’s homepage are dedicated to showcasing some of the establishment’s best-liked slot machines. Choose “New” games if you are interested in the most recent titles to be published. To access the slot machines that accept Bitcoin and other cryptocurrencies as wagers, follow the links labelled “BTC.”

CasinoChan login

Is CasinoChan legit?

Dama N.V. is a legitimate company registered in Curacao in accordance with the legal requirements of that jurisdiction. It is the owner of a number of different casino brands, including CasinoChan Australia. It has earned a solid reputation as a reliable platform for online gambling thanks to the fact that it is in possession of a coveted licence from the jurisdiction of Curacao. Your personal data and money are carefully guarded against any unauthorised access. This is a secure area with various checks and balances in place.

casinochan info
Official website www.casinochan.com
No deposit bonus
Free chips 500 Free spins with the welcome bonus
Minimum deposit AU$10
Withdrawal time Instant – 5 days, depending on the withdrawal method.
Owner Dama N.V
Established 2015
Licence Government of Curacao
AU players Accepted
Casino app

CasinoChan bonuses & promotions

CasinoChan has prepared a welcome bonus package for you worth 1,500 AUD as an added incentive for signing up. You can get the match bonus across your first four deposits at the casino. In addition, there is a chance that you will receive an additional 120 bonus spins. Bear in mind that you can’t cash out your winnings without first fulfilling the wagering requirements. It is advisable to carefully review the details and stipulations in order to ensure caution and prudence. Existing players are similarly fortunate, as they receive weekly promotional packages that can significantly increase their bankroll. Discover the other bonuses available at CasinoChan:

1st Deposit: 100% up to 250 AUD + 30 Free Spins

Make your first deposit and we will match it with a 100% bonus up to €100. On top of that, we will give you 30 free spins for the Dig Dig Digger slot! Bonus code: BERLIN

2nd Deposit: 50% up to 500 AUD + 30 Free Spins

On your second deposit at CasinoChan, there is a 50% bonus up to 500 AUD + 30 free spins for the Mechanical Clover slot. Bonus code: OSLO

3rd Deposit: 50% up to 500 AUD + 30 Free Spins

Your third deposit will allow you to get a 50% BONUS up to 500 AUD + 30 free spins for BobsCoffeeShop slot. Bonus code: MOSCOW

4th Deposit: 50% up to 250 AUD + 30 Free Spins

Make your fourth deposit and get a 50% bonus up to 250 AUD + 30 free spins for The Golden Owl of Athena slot. Bonus code: PRAHA

Thursday Reload: up to 100 FREE SPINS

Every Thursday CasinoChan gives you 100 free spins for a deposit of at least 40 AUD.

User reviews

Jerald Ingram avatar
Jerald Ingram
08.12.2023
9.0/10

I’m a fan of the parent company. I’ve visited some of their casinos in the past, and my gambling experience was stellar. The account creation process is smooth and fast. The library and bonuses are great.

Abel Phillips avatar
Abel Phillips
06.11.2023
8.0/10

The content leaves something to be desired compared to some other casinos I can access. My main complaint is the site’s clunky design making it hard to navigate pages. Moreover, the looks are outdated at best. I have no desire to play longer gambling sessions if the place isn’t visually pleasing. Talking about the pros, the VIP programme and other bonuses are generous and plenty. I hope they will redesign the site in the near future.

Ricardo Townsend avatar
Ricardo Townsend
04.02.2024
9.0/10

I was dumbfounded when I started playing at this casino. Everything from bonuses to design on this website is so fitting... I think it is the best casino site I’ve visited so far. HUGE RECOMMENDATION!

Letitia Blankenship avatar
Letitia Blankenship
14.11.2023
8.0/10

They have a great number of payment companies working with them! Crypto transactions are available too! Account registration won’t take more than a couple of minutes to complete. The visuals on the website fit my taste especially well! The casino is legit; I recommend it!

Deposit & Withdrawal methods

All of the standard deposit and withdrawal options are available at CasinoChan. Traditional payment gateways and several cryptocurrencies are among the many possible alternatives. There are a number of banking choices provided on this site, including Visa, Neosurf, and a choice of cryptocurrencies. In addition to Visa and Discover, you can now use Mastercard and Maestro to fund your account. CasinoChan offers nine different methods for cashing out, including International Bank Transfers.

96.0%
Payout percentage
Payments accepted
Deposit methods
Withdrawal methods
  • VISA
  • MasterCard
  • Bitcoin
  • NeoSurf
  • MiFinity
  • Apple Pay
  • CashtoCode
  • Ethereum
  • Dogecoin
  • Litecoin
  • Tether USDT
  • Bitcoin Cash
  • Bank Transfer
  • VISA
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ethereum
  • Dogecoin
  • Tether USDT
Withdrawals details
Limit per week
n/a
Limit per month
AU$50,000
Payout percent
96%
Payout Speed
1-24 hours
Currencies accepted
EUR, CAD, AUD, CZK
Crypto accepted
Bitcoin, Litecoin, Ethereum, Dogecoin, Tether USDT

Deposit methods details

casinochan deposit methods
Payment method Minimum deposit Maximum deposit Fee Processing time
Visa AU$15 AU$6,000 0% Instant
Mastercard AU$15 AU$6,000 0% Instant
Maestro AU$15 AU$6,000 0% Instant
Neosurf AU$10 AU$12,000 0% Instant
Bitcoin 0.0002 BTC No limit 0% Instant
Ethereum 0,01 ETH No limit 0% Instant
Bitcoin cash 0,01 BCH No limit 0% Instant
Doge coin 1500 DOGE No limit 0% Instant
Lite coin 0.1 LTC No limit 0% Instant
Tether 10 USDT No limit 0% Instant

Withdrawal methods details

Casinochan withdrawal methods
Payment method Minimum withdrawal Maximum withdrawal Fee Processing time
Visa  AU$25 AU$6,000 0% 1 - 3 working days
Neosurf AU$25 AU$6,000 0% Instant
Bank transfer International AU$250 AU$4,000 0% 1 - 5 working days
Bitcoin 0.0002 BTC 5 BTC 0% Instant
Ethereum 0,01 ETH 5 ETH 0% Instant
Bitcoin cash 0,01 BCH 5 BCH 0% Instant
Doge coin 1500 DOGE 700,000 DOGE 0% Instant
Lite coin 0.1 LTC 30 LTC 0% Instant
Tether 20 USDT  4,000 USDT 0% Instant

Customer support

Players at CasinoChan have access to a wide variety of customer service channels designed to address and resolve any issues they encounter. The casino’s support staff is on hand around the clock via email at support@casinochan.com or live chat for any player who needs assistance. Players can get in touch with a real person at the casino through the website’s live chat feature immediately.

The casino’s customer service team will respond to emails from players within 24 hours. The representatives are trained to be polite and well-informed.

Games

We finally reach the fun section of the casino. There are more than 2,000 different types of Australian online pokies here, and the site manages to categorise them all neatly. This casino caters to fans of both traditional three-reel pokies and cutting-edge, visually stunning video slots. You can play pokies for free in your spare time, or you can play for real money and win wild prizes.

Slots and other casino games are organised by genre (listed together under the casino games category), and you can further narrow down your search by choosing from more than 50 software developers. Bitcoin pokies are another preferred type of online slot machine at CasinoChan since they support deposits and payouts in Bitcoin and other cryptocurrencies like Litecoin, Ethereum, and Dogecoin.

Online pokies

If slot machines are what you’re looking for, head on to the new pokies, bonus purchase, top pokies, and online pokies sections. There are slots by more than 50 different developers in each of these categories. Each sector regularly receives new releases, and the most played games are reflected in the top pokies.

Slots that let you get straight to the bonus round without waiting for the reels to stop spinning fall under the bonus purchase category, but they usually cost a pretty penny. CasinoChan’s pokies come from a number of different developers, but Yggdrasil and Play’n Go stand out. Recently, these two brands have released a slew of slot machines with generous payout percentages and a plethora of extra features. Top Pokies is a tab that can be found in the lobby. If you click it, you’ll see a list of many games that are among the finest pokies on the market.

Table games

Casino games can be accessed under the Casino Games page; however, because of the large number of pokies listed alongside, it may be difficult to find the games you’re looking for. Blackjack and roulette games have their own subsection under the BTC Games menu, with a few varieties also available there. Both the video and live dealer versions of roulette and blackjack have more than a hundred unique game types. In addition to Evolution Gaming, Playtech, Pragmatic Play, and Yggdrasil, players have access to tables from a wide variety of software developers.

Live dealer casino

Live dealer blackjack, roulette, baccarat, and poker are available at this casino, with software provided by Evolution Gaming and Ezugi. Players can engage in conversation with the dealers and other players at the table. Various wagering possibilities and side bets are available in the live dealer games, which are broadcast in high definition by reputable studios. Game settings can be customised. Visual and audio settings can be determined by the player, so the casino allows them to stay in their comfort zone.

Software providers

CasinoChan is aware that software is the most valuable component of online casinos, and they believe that they have succeeded where their rivals have failed. More than 3,000 games are accessible for instant play on their website, and they partner with more than 40 software developers to bring you the greatest games and user interface (UI) possible. The platform features games developed by well-known companies. The top developers are namely:

  • Wazdan
  • BGaming
  • Betsoft
  • IGTech
  • Yggdrasil
  • Pragmatic Play
  • Gamzix

Registration

CasinoChan provides some of the most amazing games available in the Australian market, but players will have to register and create an account for themselves to enjoy them. The registration process is a piece of cake, even for casino beginners:

  • Img-112

    On the main page, in the upper right corner, is the sign-up form for CasinoChan.com. Tap the button.A popup window will appear on your screen asking for personal details. Make sure that you use an alphanumeric code as your login password to stay on the safer side.Entering those details will lead you to yet another popup window that requests your phone number, address, postal code, and full name.

  • Img-13

    You need to be 18 years or above to click on the “I Agree” button. This suggests that all of the documents you presented are your own and that you haven't engaged in any fraud. If the management sees otherwise, you agree to whatever decision they take regarding your account.

  • Img-590

    Click ‘Sign up’ once you have entered your details. 

In three simple steps, you now have a CasinoChan account! The page will reload on its own. You will then have to Sign in. Enter your email and password to unlock access to your account, welcome bonus, games, and beyond.

KYC verification process

Financial and gambling services are two areas where the Internet and other new technologies are being put to considerable use. It only makes sense for financial institutions to place checks to stay safe. 

Fraudulent activities have a ripple effect that is felt across the institution, customers, and the market on the whole. Using the Know Your Customer process, CasinoChan can make sure a user is who they claim to be. The procedure, which is part of due diligence, helps gambling establishments and money transfer services avoid doing business with suspected criminals.

KYC
Proof of identity Yes
Proof of address Yes
Source of funds document Yes
GDPR Good
KYC and AML processing hardness Medium
KYC and AML processing speed 8 / 10

Safety & Security

The website’s safety has been validated by independent companies and organisations. It employs SSL encryption that is 128 bits strong and has a privacy policy that is extremely severe. All the distinct online casino games that are offered by the site’s various producers deliver completely random results. The validity of the results has been validated by third-party auditors such as iTech Labs. The operator has zero control over either the results of the games or how they are played. Bear in mind so as to not blame them; they are completely outside of their sphere of influence.

Responsible gaming & self-exclusion

Self-exclusion is an option that players at CasinoChan have available to them. The casino's management follows the rules for safe gambling. Whether players prefer to exercise restraint in their casino activities by limiting their time or expenses, the casino is happy to accommodate them and assist them in achieving their goals. In addition, the casino directs players to tools that can assist them in avoiding being addicted to gambling, which is often referred to as ludomania.

Terms & Conditions explained

casinochan terms explained
Age limits 18 years is the minimum age to play at the casino.
Money deposit and withdrawal limits Minimum deposit: AU$10, Maximum deposit: AU$12,000; Minimum withdrawal: AU$25, Maximum withdrawal: AU$6,000
Rewards and bonus limitations Rewards are available in a wide variety of formats, including bonuses, free spins, and BP (CasinoChan points that you can collect while scaling up the VIP levels), amongst others. Every award comes with a wagering requirement of three times its value.
Jackpot policy All progressive jackpots are paid out in full.
Applicable law and jurisdiction Government of Curacao
Miscarried and aborted games The casino will not take responsibility for glitchy games. That is the responsibility of the game provider, and the casino only hosts them as they are. Further, the casino is also not liable for the customer’s poor internet connection.
Closing of member accounts and self-exclusion Deposit limits, cooling off period, self-exclusion, account closure.
Account cancellation The customer enters into an agreement while creating an account. This hands over the right to cancel the account to the management. In the case of fraudulent activity, incorrect documents submitted, or if the player declares bankruptcy in their nation, the casino can void their account.

Mobile casino

The mobile version of CasinoChan features a sleek and user-friendly layout that allows for speedy game loading and simple navigation. It allows users to play whenever and wherever they choose with its top-notch mobile site. It offers the same games, banking options, bonuses, and everything else from the main website, so mobile players using iOS and Android alike don’t miss out.

casinochan mobile

CasinoChan app

Unfortunately, there isn’t a specific application for mobile devices. If you’re looking for an excellent mobile casino, your search might end with CasinoChan’s mobile casino version. Players don’t have to download any extra software to play their favourite games on the website’s mobile-optimised platform.

Casino comparisson

Casino
Rating 9.4 / 10 9.5 / 10 9.4 / 10
Bonus $1500 + 120 FREE SPINS $2000 + 200 FREE SPINS $10000 + 180 FREE SPINS
Payments
  • VISA
  • MasterCard
  • Bitcoin
  • NeoSurf
  • MiFinity
  • Apple Pay
  • CashtoCode
  • Ethereum
  • +4
  • VISA
  • MasterCard
  • Maestro
  • Neteller
  • ecoPayz
  • Bitcoin
  • Ethereum
  • Litecoin
  • +4
  • VISA
  • MasterCard
  • NeoSurf
  • Maestro
  • MiFinity
  • CashtoCode
  • eZeeWallet
  • Paysafe
  • +4
Live Dealer
Mobile Apps
Support 24/7 24/7 24/7
Min. Deposit AU$10 AU$20 AU$30
Licence Curacao Curacao Curacao

Complaints

Rating:
9.4 / 10
Total complaints:
2
Resolved:
2
Unresolved:
0
Opened:
0
Rejected:
0

100%

Resolved complaints

CasinoChan - No mobile application
Tallulah Appleton avatar
Tallulah Appleton
01.11.2023
Case status: Resolved
Verdict: Casino has been informed
CasinoChan - Long verification
Matt Parry avatar
Matt Parry
12.01.2024
Case status: Resolved
Verdict: Casino has been informed

FAQ

Does CasinoChan offer a no-deposit bonus?

Unfortunately, CasinoChan does not offer a no-deposit bonus. However, the minimum deposit stands very low at just AUD10!

Is CasinoChan safe?

Absolutely. CasinoChan has a licence from the government of Curacao and has multiple layers of SSL encryption to keep your data and money safe. 

What are the wagering requirements at CasinoChano?

The general wagering requirement for most rewards is 3x. Read the fine print just in case, as the bonuses tend to have varying requirements. A quick look at the terms and conditions will ensure you don’t lose your rewards. 

How long do withdrawals from CasinoChan take to process?

Withdrawal times depend on the banking choice made by the player. Most methods offer instant withdrawals, while Visa processes withdrawals in 1–3 business days, and international bank transfers to your account take 1–5 business days.

Is customer support reliable at CasinoChan?

There will be very few instances where you might face an issue while playing at CasinoChan. Please contact the casino via email at support@casinochan.com or through their live chat feature in such a situation.

Customer support responds quickly and with accurate assistance.
Should your concerns persist, there are a couple more avenues available to lodge a complaint. 

The first thing you can do is to reach out to the Curacao Gaming Control Board (GCB). File a complaint on their website or send them an email to info@gcb.cw. 

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